Booking & Reservation Policies
At Adlaw Residences Boracay, we strive to ensure a seamless reservation process and provide clarity on our policies to make your stay as enjoyable as possible. Below are our booking and reservation guidelines:
- Reservation Procedure:
- Reservations can be made through our website’s secure online booking system or by contacting our reservations team via phone or email.
- A valid credit/debit card is required to guarantee your reservation.
- We recommend booking in advance to secure your preferred room type and dates.
- Confirmation:
- Upon completing your reservation, you will receive a confirmation email with the details of your booking.
- Please review the confirmation for accuracy and contact us immediately if any discrepancies are found.
- Cancellation & Modification:
- Cancellation policies may vary based on the room type and rate selected. Specific cancellation terms are provided during the booking process.
- Modifications or cancellations to your reservation must be made within the stipulated timeframe to avoid charges. Please refer to your confirmation for details.
- No-Show & Late Cancellation:
- Failure to arrive on the specified check-in date without prior notice (no-show) may result in charges equivalent to the first night’s stay.
- Late cancellations made after the specified deadline may also incur charges equivalent to a portion or full stay, as per the policy.
- Group Bookings & Special Packages:
- Group bookings or reservations for special packages may have distinct terms and conditions. Please inquire with our reservations team for specific details regarding group bookings or package reservations.
- Payment & Charges:
- Payment for your stay will be processed based on the selected rate and payment terms at the time of booking.
- Additional charges incurred during your stay for services or amenities will be settled upon check-out.
- Early Check-in & Late Check-out:
- Early check-ins and late check-outs are subject to availability and may incur additional charges.
- We recommend requesting early check-ins or late check-outs in advance to accommodate your preferences.
- Special Requests:
- Should you have any special requests or preferences (such as room preferences, dietary requirements, etc.), please notify us at the time of booking, and we’ll do our best to accommodate your needs.